1. Controller

The controller within the meaning of the GDPR is: wohngeldhilfe.de, [Address], [Email]. For privacy-related questions, please contact us at the address above.

2. Collection and Processing of Personal Data

We collect personal data when you provide it during the application process or when contacting us. This includes name, email address, postal address, and income- and household-related data required to process your housing benefit application.

3. Purpose of Data Processing

Your data is used exclusively to process your housing benefit application, communicate with you, and improve our services. Data is only shared with third parties where necessary to submit your application to the relevant authorities.

4. Retention Period

Your data is stored for as long as necessary to fulfil contractual purposes or as required by legal retention obligations. After these periods expire, your data is routinely deleted.

5. Your Rights

You have the right to access, rectification, erasure, restriction of processing, and data portability. You also have the right to object to processing. Please contact us at the address above to exercise these rights.

6. Cookies and Tracking

Our website uses technically necessary cookies required for operation. We do not use tracking or advertising cookies without your explicit consent.

Information pursuant to § 5 TMG

wohngeldhilfe.de
[Company Name]
[Street and Number]
[Postal Code and City]
Germany

Contact

Email: info@wohngeldhilfe.de
Phone: [Phone Number]

Responsible for content (§ 55 para. 2 RStV)

[Name of Responsible Person]
[Address as above]

1. Liability for Content

The content of our pages has been created with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content. As a service provider, we are responsible for our own content under general laws.

2. Liability for Links

Our offering contains links to external third-party websites over which we have no influence. Therefore, we cannot accept any liability for these external contents. The respective provider or operator of the linked pages is always responsible for their content.

3. Copyright

The content and works on these pages created by the site operators are subject to German copyright law. Reproduction, editing, distribution, or any form of commercial use outside the limits of copyright law requires the written consent of the respective author.

§ 1 Scope

These General Terms and Conditions apply to all services provided by wohngeldhilfe.de to consumers. Customer terms that differ from ours are not recognised unless wohngeldhilfe.de expressly agrees to them in writing.

§ 2 Scope of Services

wohngeldhilfe.de supports consumers in the digital creation and submission of housing benefit applications. The actual decision on the application rests with the responsible housing benefit authority. Approval of housing benefit cannot be guaranteed by our service.

§ 3 Remuneration

Our service is free of charge until housing benefit is approved. Upon successful approval, we charge a one-time success fee of 5% of the first annual sum of the approved housing benefit, invoiced after receipt of the approval notice.

§ 4 Right of Withdrawal

As a consumer, you have the right to withdraw from your contractual declaration within 14 days without giving reasons. The withdrawal period begins on the day the contract is concluded. Sending your withdrawal to info@wohngeldhilfe.de in time is sufficient to meet the deadline.

§ 5 Applicable Law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is, to the extent permitted by law, the registered seat of wohngeldhilfe.de.